Frequently Asked Questions

I am trying to register for GLOBE Portfolio and keep getting 'Invalid Username' or other error message.   The left side of the following table lists the error messages which may appear when registering for GLOBE Portfolio. Follow the steps on the right side to solve the problem. Error Message Solution First/Last name is mandatory. Please check your first/last name and enter it again. A First and Last name must be entered. If you wish to remain anonymous, you do not have to enter your real name. Invalid Username. The user name entered has to be unique in the globefund.com registration system and from 3 to 30 characters long. Please enter a different user name. Every GLOBE Portfolio user has his/her own unique Username. Many thousands of users have already chosen a Username and your first choice may already be taken. Adding a number to the end of your preferred username will usually create a unique Username. Your Username must have at least 3 characters and no more than 30. The Password or Confirm Password entered is not valid. Your password must be at least 3 characters. Please complete the Password and Confirm Password areas again. Your password must be at least 3 characters long. Your Password and Confirm Password must be exactly the same. Type carefully! The e-mail address is not valid. Please check your e-mail address and enter it again. An e-mail address must be entered. Your e-mail address should be of the form jsmith@abc.com The postal code is not a valid. Please check your postal code and enter it again. Your postal code is used to verify your identity if you lose your password. GLOBE Portfolio accepts Canadian postal codes and U.S. zip codes. If you live elsewhere, you can leave this space blank. If you leave a blank, GLOBE Portfolio will prompt you again for a postal/zip code, simply click Confirm. 'Lost your password' question/answer is mandatory. Please check your question and enter it again. The 'Lost your password' question/answer are used to verify your identity should you forget your password and must be entered. Click here to return to the Help & Contact Us page.